Warranty Policy
BYC Otomotiv
E-Ticaret İthalat ve İhracat LTD. ŞTİ. will happily honour any valid warranty
claims, provided a claim is submitted within 6 months of receipt of items from
the ORIGINAL purchaser/buyer of our products. We offer an exclusive 24-Month
warranty with all new pre-preg/dry carbon fibre product purchases.
Warranty Conditions (12 Months)
Please make
sure that ALL of the following conditions are met:
- A professional
body shop has fitted the product(s) correctly to your vehicle.
- The claimed
fault is a manufacturer defect, rather than damage caused by ill-fitting.
- The defect
hasn’t been caused due to previous damage (stone chips, scrapes, accidents
etc).
- The product
in question is a genuine BYC Performance item.
- You are the
ORIGINAL purchaser of any item; we CANNOT honour warranty on products that have
changed hands (For example purchasing a vehicle with our kit pre-fitted)
If your
pre-preg carbon fibre product was not fitted by a professional body shop then
we unfortunately cannot approve warranty claims.
Warranty Returns
Customers
will be required to pre-pay the return shipping if we do not send a return
label; however, we will reimburse you upon successful warranty claim.
Upon receipt of items for warranty claim, you can expect BYC Otomotiv E-Ticaret
İthalat ve İhracat LTD. ŞTİ. to process your warranty claim within 7
days.
Once the warranty claim is confirmed, you will receive the choice of:
- Refund to
your payment method
- A refund in
store credit
- A replacement
item sent to you (if stock is available)