Shipping Policy

Standard shipping is free to every country we deliver to. If you need express shipping, message us before or after ordering. We tell you the extra cost and charge it only if you agree.

We hand in-stock parts to the courier within 1-3 business days after your payment. Parts we order from our supplier after you buy them are marked "Sourced to order" on the product page. If the page shows an estimated shipping date, we plan to ship by that date. We confirm the shipping date by email or WhatsApp right after your order. Our team works Monday to Friday, except public holidays in Türkiye.

Within Türkiye, delivery usually takes 1-2 business days after dispatch. Standard international delivery usually takes 3-7 business days after dispatch; customs can add up to 5 days. We deliver every order within 30 days of your order at the latest. For a part made or changed to your own specifications, we tell you its delivery time before you order; it can be longer than 30 days.

As soon as we find out that we cannot ship or deliver by the date we gave you, we tell you by email, within 3 days at the latest and always before that date. We give you a new date, or tell you why we cannot give one. You then choose: wait, or cancel for a full refund. If you choose to wait, you can still cancel for a full refund at any time before we ship. If we cannot deliver within 30 days of your order, we cancel the order and refund you, unless you have told us that you want to wait. Refunds for cancelled orders go to your original payment method within 7 business days. If the order is cancelled because we are late, we add the statutory interest Turkish law provides. If part of your order is not ready, we ask whether you want the other items sent first.

When your order ships, we send you a tracking link by email.

Our prices include the import duties and customs fees of the country you ship to and, for addresses in the European Union, VAT or import VAT. We ship delivered duty paid (DDP): we pay these charges, so you have nothing more to pay on delivery. If anyone still asks you to pay a duty, tax or fee on delivery, please contact us before paying if you can. If you have already paid, send us the receipt and we refund the full amount within 7 business days. We do not add US state sales or use tax at checkout.

We can change the delivery address at any time before your order ships.

Until the goods reach you, the risk of loss or damage is ours. If a parcel arrives damaged, please ask the courier to note the damage and send us photos by email (info@bycperformance.com) or WhatsApp (+90 505 995 55 11). This helps us claim from the courier; your rights do not depend on it. If a parcel is lost or arrives damaged, we send you a replacement or refund you in full, as you prefer, without waiting for the courier's own investigation. We deal with the courier ourselves.

Withdrawals, returns and refunds are explained in our Return & Refund Policy. Warranty claims are explained in the BYC 24-Month Limited Warranty.

For any question, email info@bycperformance.com or message us on WhatsApp at +90 505 995 55 11.