Terms of Service

BYC Otomotiv E-Ticaret İthalat ve İhracat Limited Şirketi (BYC) runs this website. We import performance parts for cars and sell them online.

• Address: Fenerbahçe Mah. Iğrıp Sok. No: 13/1, Kadıköy / Istanbul, Türkiye
• Email: info@bycperformance.com
• Phone and WhatsApp: +90 505 995 55 11

These terms apply when you use this website. When you buy from us, the Preliminary Information Form and the Distance Sales Agreement you accept at checkout also apply. Where they say something different from these terms, they apply to that order. Our Return & Refund Policy, Shipping Policy, BYC 24-Month Limited Warranty, Privacy Notice and Cookie Policy explain the rest.

• To buy from us, you must be at least 18 years old.
• Prices may change, but a change never affects an order you have already placed.
• We may not deliver to every country. Checkout shows the countries we deliver to.
• We refuse or cancel an order only for a real reason: the payment did not reach us in time or failed, we cannot deliver to your address, the order breaks the law or these terms, or the price or product details on the site were obviously wrong. If we cancel, we tell you why and refund the full amount to your original payment method within 7 business days.
• We may limit the quantity per order for parts in short supply. We show the limit before you order.

We describe our parts and their fitment as accurately as we can. Colors on screen can look slightly different from the real finish. If a part is not as described, your legal rights and the BYC warranty apply.

• Only customers who bought a product from us can review it. If you have an account, sign in and write your review on the product page. If you ordered without an account, use the review link in your delivery email, or enter your order number and the email you used for the order on the review form. Every published review carries the "Verified purchase" mark.
• You keep the rights to the reviews and photos you send us. By sending a review, you give us a free, non-exclusive license to show it, with the name you choose, on the product page concerned until you ask us to remove it. We show the photos you add to a review only if you tick the box for this, only while the review is published, and we remove them when you withdraw that consent. If you bought from us and give your explicit consent, we may also show a quote from your review or message on our homepage, with your name, car and city, until you withdraw that consent. We do not show a homepage quote without a matching order and that consent.
• We share the messages you send us by email, WhatsApp, social media or a form with no one except the recipients listed in our Privacy Notice, and we use them only for the purposes set out there. We owe no payment for ideas or suggestions you send us without being asked.
• We check every review before it appears and publish good and bad reviews alike. Published reviews stay up for at least a year unless you ask us to remove yours. We hold back or remove a review only if it is insulting, threatening, obscene or hateful; makes false claims about a person; shares someone else's personal details or confidential information; breaks the law or someone else's rights; is clearly false or fake; is advertising or spam; or has nothing to do with the product, its delivery or our service. If we hold back your review, we tell you why straight away. We never change the wording or the rating of a review.
• Please don't send anything unlawful, abusive, obscene or clearly false, anything containing malware, or content you have no right to share.

Please don't misuse the website. That means no attempts to break its security, no malware, no automated collection of data from it without our written permission, and no use that breaks the law. If someone does this, we may block their access.

The texts, photos and designs on this website belong to us or to those who licensed them to us. Please don't copy them for commercial use without our written permission.

We link to other websites for your convenience. We are not responsible for their content.

• Nothing in these terms limits your rights as a consumer, the BYC 24-Month Limited Warranty, or our liability for death, personal injury or damage to your property caused by our fault or by a defective product, or for fraud or gross negligence.
• For the products we sell, our responsibility is set out in your legal rights and in the BYC 24-Month Limited Warranty. We do not exclude implied warranties on products.
• We work to keep the website available and correct, but we cannot promise that it will always be available or free of errors.

We change these terms only when the law or a decision of an authority requires it, or when we change our services or the website. The new version applies from the day we publish it on this page, to your use of the website from then on. If you have an account, we email you about the change before it applies, and you can ask us to close your account at any time.

These terms are governed by Turkish law.

• If you live in the European Union, you also keep the protection of the mandatory consumer law of your country and can go to court there.
• If you live in the United States, you keep your rights under US federal and state consumer law and can bring a warranty claim in a US court.
• Wherever you live, the consumer arbitration boards and consumer courts in Türkiye named in the Distance Sales Agreement are also open to you.

If a court finds part of these terms invalid, the rest still applies. If anything in these terms is unclear, it is read in the way most favorable to you.