Warranty
If a manufacturing defect turns up, we look into your claim. On covered claims, you choose a repair, a replacement (if one can be obtained) or a refund. The details are below.
The BYC warranty is given in addition to your legal rights and does not limit them. If you live in the European Union, you are entitled by law to free remedies from the seller if the goods do not conform to the contract, for at least 2 years from delivery. This warranty does not affect those rights. Assessing your claim costs you nothing.
Process
We keep you updated at every step. WhatsApp is the quickest way to move it along.
Send 4-6 clear photos on WhatsApp: the damaged area, the whole part and the mounting point that doesn't fit. For exhaust systems and intake kits, a sound or leak video helps even more.
We reply to your claim within 3 business days. If needed, we welcome you and your car at our workshop.
Once the item reaches us, we process your claim within 7 days. If it is covered, you choose a repair, a replacement (if one can be obtained) or a refund to your payment method. On covered claims, we pay the shipping both ways.
Something wrong?
+90 505 995 5511, the BYC Performance line.
