BYC 24-Month Limited Warranty

The original buyer of the product from BYC. The warranty does not cover a product that has changed hands, for example a car bought with our part already fitted.

Defects in materials and workmanship in the whole product, for example:

• manufacturing defects: delamination in carbon fiber parts, weld faults in exhaust systems, material and workmanship faults in intake kits, electronic faults in LED modules
• surface and clear-coat defects: trapped bubbles, flaking, anodizing faults, chrome wear
• dimensional deviation that stops the part from sitting on the factory mounting points
• damage in transit before the goods reach you

Damage caused by:

• accidents, stone chips, scrapes, scratches and similar outside causes
• fitting that does not follow the user manual, or an incorrect sensor or hardware transfer, unless the user manual was wrong or incomplete
• drilling, cutting, gluing or other changes made to the part beyond the fitting described in the user manual
• use against the warnings in the user manual
• normal wear, and aging, dulling or blueing from UV light and daily use

We recommend a professional workshop for fitting, but this is not a condition of the warranty.

Coverage starts on the date you receive the goods and lasts 24 months.

When we confirm that your claim is covered, you choose one of these:

• a repair of the product
• a replacement item sent to you (if one can be obtained)
• a refund to the payment method you used

On covered claims, BYC pays the shipping both ways. Assessing your claim costs you nothing.

Send us your order number or certificate number and photos that show the fault, and a video if it helps, by WhatsApp or e-mail. We reply to your claim within 3 business days.

If the item needs to come back to us, we send you the address and the shipping details. To assess the claim, we may invite you to bring your car to our workshop in Istanbul; this is never required. Once the item reaches us, we process your claim within 7 days.

Warrantor: BYC Otomotiv E-Ticaret İthalat ve İhracat Limited Şirketi, Fenerbahçe Mah. Iğrıp Sok. No: 13/1, Kadıköy / Istanbul, Türkiye. E-mail: info@bycperformance.com. Phone and WhatsApp: +90 505 995 55 11.

You can ask us for a free printed or e-mailed copy of this warranty by phone, WhatsApp, e-mail or post, using the details above.

Until the goods reach you or a person you name, loss and damage in transit are BYC's responsibility. If you see damage when the parcel arrives, please ask the courier to note it and send us photos straight away. If you only find it when you open the box, tell us before you fit the part. These are requests only; they do not reduce your rights.

This warranty does not pay for labor to remove the faulty part or to fit the repaired or replacement part, paint or bodywork, towing, a rental car, or loss of use of your car. This does not limit our liability for death or personal injury, or any other liability that the law does not allow us to limit. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

You are entitled by law to remedies from BYC, as the seller, free of charge if the goods do not conform to the contract. This legal guarantee is not affected by this warranty, which is a commercial guarantee given on top of it.

BYC is liable for any lack of conformity that existed at delivery and appears within 2 years of delivery, or longer where the law of your country says so. A lack of conformity that appears within 1 year of delivery (2 years in some countries) is presumed to have existed at delivery, unless we prove otherwise.

You can choose repair or replacement, free of charge, unless the one you choose is impossible or would cost us disproportionately more than the other. If the part was fitted in the normal way before the fault appeared, this includes removing it and fitting the repaired or replacement part, or BYC paying the cost of that work.

You can ask for a price reduction or end the contract if repair and replacement are impossible or disproportionate, if we refuse or do not complete them within a reasonable time or without significant inconvenience to you, if the fault comes back after we tried to fix it, or if the fault is so serious that it justifies this straight away. You cannot end the contract for a minor lack of conformity.

If the goods are repaired under the legal guarantee, the legal guarantee period is extended once by 12 months, or longer where the law of your country says so. Before we provide a remedy, we tell you about your choice between repair and replacement and about this extension.

More information: europa.eu/youreurope.