How to place an order, how to correct your details before you order, and where to find your contract.
On the product page, check the Fitment tab to make sure the part fits your car. Choose the option and quantity and click Add to cart; the part goes to My Garage. Not sure? Ask us on WhatsApp.
In My Garage you can change quantities, remove items and enter a coupon code.
On the checkout page, enter your contact, delivery and billing details. Then choose how to pay: card or bank transfer.
Before you order, the order summary shows the items, the shipping cost and the total. If something is wrong, correct the field. To change items, go back to My Garage. To change something after ordering, write to us before the order ships.
Read the Preliminary Information Form and the Distance Sales Agreement and tick the first box. Read the Privacy Notice and tick the second box. If you pay by bank transfer, clicking “Buy now” places an order with an obligation to pay. If you pay by card, the card form opens once your details are complete and both boxes are ticked. You complete the payment in that form within 30 minutes, and your bank may ask you to confirm it with 3D Secure. Confirming the payment in the card form places an order with an obligation to pay. To correct something while the card form is open, use “Edit details”. If you see a payment link option instead of the card form, clicking “Buy now” places the order and we send the link by WhatsApp or email after you order.
Once your order is in, you see your order number on screen and we email you a confirmation right away.
The texts you accepted are stored with your order, in the version you accepted, for at least 10 years. During that time you can open, print or save them as PDF from My Orders in your account, from the Order Tracking page (with your order number and email) and from the link in your confirmation email.
How we process your personal data is explained in the Privacy Notice and the Privacy Policy.
If something goes wrong, contact us first by phone, WhatsApp or email. Your order is governed by Turkish law. If you live in the European Union, you also keep the protection of the mandatory consumer law of your country and can go to court there. If you live in the United States, you keep your rights under US federal and state consumer law and can bring a warranty claim in a US court. Wherever you live, you can also apply in Türkiye: to the consumer arbitration board for disputes under the monetary limit the Ministry of Trade sets each year or, above that limit, to the consumer court after the mandatory mediation under Article 73/A of Law No. 6502. We do not take part in any other dispute resolution scheme.
