BYC PERFORMANCE

Warranty

24-month BYC warranty. Against manufacturing defects.

If a manufacturing defect turns up, we look into your claim. On covered claims, you choose a repair, a replacement (if one can be obtained) or a refund. The details are below.

24-month BYC warranty
In addition to your legal rights
3 business days
First reply to a claim
Your choice of remedy
Repair, replacement or refund on approved claims

What's covered

  • Manufacturing defects: delamination in carbon fiber parts, weld and production faults in exhaust systems, production faults in intake kits, electronic faults in LED modules
  • Surface / clear-coat defects: trapped bubbles, flaking, anodizing faults, chrome wear
  • Dimensional deviation at the factory mounting points (OEM one-to-one fit)
  • Transport damage (if you see damage when the parcel arrives, tell us straight away)

Not covered

  • Damage from external forces such as collisions, scraping or stone chips
  • Damage caused by fitting that does not follow the user manual, or by an incorrect sensor or hardware transfer (unless the user manual was wrong or incomplete). We recommend a professional workshop, but this is not a condition of the warranty.
  • Changes made to the part, such as drilling, cutting or gluing, beyond the fitting described in the user manual
  • Normal wear, and aging, dulling or blueing from UV light and daily use
  • Products that have changed hands: the warranty covers only the original buyer from BYC

The BYC warranty is given in addition to your legal rights and does not limit them. If you live in the European Union, you are entitled by law to free remedies from the seller if the goods do not conform to the contract, for at least 2 years from delivery. This warranty does not affect those rights. Assessing your claim costs you nothing.

Process

Three steps to a claim.

We keep you updated at every step. WhatsApp is the quickest way to move it along.

  1. 01

    Send photos

    Send 4-6 clear photos on WhatsApp: the damaged area, the whole part and the mounting point that doesn't fit. For exhaust systems and intake kits, a sound or leak video helps even more.

  2. 02

    Review

    We reply to your claim within 3 business days. If needed, we welcome you and your car at our workshop.

  3. 03

    Resolution

    Once the item reaches us, we process your claim within 7 days. If it is covered, you choose a repair, a replacement (if one can be obtained) or a refund to your payment method. On covered claims, we pay the shipping both ways.

Something wrong?

Start a claim on WhatsApp with one tap.

+90 505 995 5511, the BYC Performance line.

Message on WhatsAppShipping & returnsBYC 24-Month Limited Warranty (full text)